Duties Of A Resort Director
A holiday resort is a hospitality set up that has been started to provide different kinds of experiences to the customers who come to enjoy themselves especially when the holidays arrive. With the resorts being opened for purposes of making profits, it is important that everything is managed according to the business structure that as established at the beginning so that the customers can be satisfied while the money keeps coming. Every holiday resort is run by a management team that is headed by the resort director. There are many responsibilities of a resort director such as Markus Wischenbart who also holds a similar post.
The first responsibility of any resort director is organizing the lodging spaces that have been set aside for purposes of being used as sleeping and resting areas for all the people who check in for their holidays so that they can have a clean surrounding to rest. The same director is supposed to take charge of any bookings that are being made by ensuring that information about resting areas that have been booked and those remaining are compared so that every free room can be allocated to any new clients who are arriving for holiday expeditions.
The second duty of the director is handling all the tendering processes that are involved in trying to find relevant suppliers of things such as food and others which are to be used within the resort’s environment. The things that are to be availed include all the foods and drinks which are to be served to customers as well as communication and security services that should be provided to ensure that the resort runs smoothly with easy coordination between relevant departments.
The third thing that the director of the resort does is to sit on the staff management team and ensure that processes such as employee hiring, firing, and suspension are done according to the policies put in place so that the people facilitating the running of the resort abide by the codes put in place. When the resort needs individuals with certain skills to come for interviews, the director will have to organize for all the resources needed for such and also training of the staff to gain more knowledge.
Lastly, the director is also responsible for organizing the marketing campaigns that can be done with the intention of increasing the number of customers coming into the resort especially when the holidays arrive. The director is supposed to ensure that all resources required for a successful marketing campaign that will put the resort out there are availed in time.